01
Managed SOC & Security Monitoring
Monitor agreed security telemetry across endpoints, servers, networks, cloud platforms, identity systems and applications. Triage and investigate alerts, prioritize incidents by severity and business impact, and escalate to designated stakeholders. Coverage, response authority and service-level targets are documented in the agreed scope.
02
Managed SIEM Services
Support SIEM onboarding and integrations, log-source health monitoring, detection use-case development, correlation rules, alert triage, dashboards, tuning and continuous improvement.
03
Managed EDR, XDR & MDR
Operate and optimize endpoint and extended detection capabilities through alert investigation, threat hunting, detection tuning and coordinated response workflows. Response actions follow the client-approved authority model.
04
CrowdStrike Managed Services
Operational support for the CrowdStrike Falcon ecosystem based on the client’s licensed modules and agreed access. Scope may include alert monitoring, sensor and policy health checks, investigation, tuning, threat hunting and client-authorized containment coordination.
05
Threat Intelligence & Threat Hunting
Use relevant threat intelligence and proactive hunting to investigate suspicious behavior, improve detection coverage and map observed activity to applicable adversary techniques.
06
Incident Response & Digital Forensics
Support incident triage, evidence preservation, investigation, attack-scope analysis, containment recommendations, recovery coordination and post-incident lessons learned. Emergency response retainers can be scoped separately.
07
Managed Vulnerability Management
Coordinate vulnerability discovery, risk-based prioritization, remediation tracking, exception handling and validation of fixes across agreed assets and tools.